Australian owned ยท Part of the Unicorn IT Group

We got tired of business internet that spit the dummy.

Lag Free Llamas is the business NBN arm of the Unicorn IT Group. We look after internet connections for Aussie small and medium businesses โ€” the accounting firm, the clinic, the tradie's office โ€” the places where a dropped line costs real money.

Why we started

Every business owner we spoke to had the same story. The connection drops mid-Teams call, they ring their provider, and the call centre is offshore, reading from a script, with no way to escalate. Three weeks later nothing has changed and the bill still lands.

So we built the thing we wanted for our own clients: business-grade plans, honest speed numbers, month-to-month terms, and support staff who can see the line and chase the fault until it's closed.

The llama in the goggles is our promise โ€” we keep running when the connection isn't.

What we handle

  • Business NBN upgrades and plan changes
  • Fibre and enterprise ethernet where it's available
  • Fixed wireless and regional sites
  • VoIP, hosted PBX and phone number moves
  • Static IP addresses
  • 4-hour eSLA connections for mission-critical sites
  • Backup and failover connections
  • NBN availability checks before you sign anything

What we believe

Aussie support, no pass-the-buck

You talk to people in Australia who can actually see your connection. No offshore script, no ticket number that disappears into a queue.

Month-to-month, no lock-in

Stay because it works, not because a 24-month contract says you have to. If we can't earn the next month, we don't deserve it.

Straight answers about speed

We show typical evening speeds next to the headline number, so you know what your team will actually get on a Tuesday at 10am.

Fix it fast

Premium plans carry a 4-hour eSLA, so a dropped line is a repair job with a clock on it โ€” not a 'we'll look into it'.

Ready when you are

Tell us how your team uses the internet and we'll point you at the right plan โ€” or check your address first if you're not sure what's available.