We look after business connections in Perth, Sydney, Darwin, Melbourne, Adelaide, Alice Springs, Brisbane, Canberra and Hobart. Different cities, different NBN footprints — so we check your address before we recommend anything.
Australia-wide
Nine cities on the ground, the whole map on the phone.
Our llamas are based in nine cities, but we look after business connections right across Australia. If your site sits outside those postcodes, we still check the address, tell you what's actually available, and set up fibre, fixed wireless or satellite where the wired footprint stops.
Availability checks for any Australian service address, not just the nine cities
Fibre, fixed wireless or satellite where the wired NBN footprint stops
One account for head office and regional sites, with backup connections
On the road
The No Lag Llama Hilux, loaded and heading to you.
Most of the work happens at your address, not on a screen. A llama rolls up with what the site needs to get you connected — NBN box, router, cabling, a spare, and a laptop to prove the speeds before we leave.
Availability check, install and handover in one visit where the site allows
Roof-mounted dish, mast and router kit for wireless and regional sites
Faults chased on site — we test the fix before we drive away
Perth
WA
AWST · UTC+8
Our home patch. Perth offices run on fibre and business NBN, with fixed wireless for the sites further out toward the hills and the coast.
Fibre and enterprise ethernet in the CBD, Perth Airport and Kewdale
Fixed wireless for regional and rural sites
Same-day availability checks, WST business hours
Sydney
NSW
AEST/AEDT · UTC+10/+11
Harbour to Parramatta. Dense fibre footprint, so most Sydney premises can get symmetrical uploads and a 4-hour eSLA if the site needs it.
Symmetrical Premium plans for cloud and server hosting
Static IP and VoIP number moves handled for you
Multi-site setups with backup connections
Darwin
NT
ACST · UTC+9:30
Wet season, humidity and long distances. Darwin needs connections that cope with both, so we lean on wireless and fibre where the NBN footprint stops.
Fixed wireless where wired NBN isn't available
Backup connections for outage-prone sites
Local knowledge of what's actually at your address
Melbourne
VIC
AEST/AEDT · UTC+10/+11
Laneways to the suburbs. Melbourne's footprint is dense, so most premises can get a symmetrical Premium plan — we just check the address first.
Symmetrical Premium plans for cloud, CRM and video
After-hours installs for retail and hospitality sites
Multi-site setups across the CBD, Docklands and the south-east
Adelaide
SA
ACST/ACDT · UTC+9:30/+10:30
River to the hills. Most Adelaide premises are on wired NBN, so we check your address and default to fibre where the site needs it.
Fibre and enterprise ethernet for CBD and Tonsley sites
Fixed wireless for the Hills and the northern fringe
Static IP and VoIP number moves handled for you
Alice Springs
NT
ACST · UTC+9:30
The middle of the map. Distances are long and outages are expensive, so we design a backup connection in from day one.
Fixed wireless and satellite options where wired NBN stops
Backup connections so one outage doesn't stop the office
Static IP for remote access to cameras and servers
Brisbane
QLD
AEST · UTC+10
River city, storm country. We plan for the wet season with backup connections, and we check what's actually at your address before recommending anything.
Fibre and Premium plans for cloud-heavy teams
Backup connections for storm and flood outages
Same-day availability checks, AEST business hours
Canberra
ACT
AEST/AEDT · UTC+10/+11
Government and contractors. Canberra sites often need documented SLAs and static IPs, so we set those up before the install, not after.
4-hour eSLA options on Premium plans where available
Static IP and documented handover for compliance
Fibre across the CBD, Belconnen and Tuggeranong
Hobart
TAS
AEST/AEDT · UTC+10/+11
Waterfront warehouses to the peninsula. Hobart mixes dense fibre with wireless-dependent sites, so the address check matters more here.
Fibre for Salamanca, the CBD and the inner suburbs
Fixed wireless where the wired footprint stops
Backup connections for storm-affected sites
Not sure what's at your address?
NBN types change street to street, and regional sites often have wireless or satellite options instead. Send us your service address and we'll tell you what's actually available before you commit to a plan.